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Sagar1's support instructions
🛠️ Support Instructions
Thank you for purchasing QRPay Pro from CodeMall.
We are committed to providing reliable and structured support to ensure a smooth experience with our product. Please read the support guidelines carefully before requesting assistance.
✅ What Is Included in Free Support
Bug fixing for original, unmodified source code
Assistance with configuration-related issues
Database migration & basic setup guidance
Clarification of existing features and functionality
Fixes for issues reproducible in a clean environment
Updates related to framework, packages, and security patches
One-time purchase code reset (if required)
❌ What Is NOT Included in Free Support
Installation on live server or localhost
APK / iOS app build & publishing
Custom feature development or modifications
Third-party API, payment gateway, or banking integrations
Issues caused by code edits or customization
Server, hosting, or DevOps-related problems
Regulatory, compliance, or licensing guidance
💼 Paid Support (Optional)
Paid support is available for:
Full installation & deployment
Mobile app build (Android / iOS)
Custom feature development
UI/UX changes
Third-party service integrations
Paid support can be requested separately.
📩 How to Request Support
Open a support ticket from your CodeMall account
Clearly describe the issue
Attach screenshots, error logs, or video (if applicable)
Mention your environment details (server, PHP version, etc.)
Incomplete or unclear tickets may delay support.
⚠️ Important Notes
This is a software-only product
Buyer is responsible for legal, financial, and regulatory compliance
Please test the script in a staging environment before production use